Les Frank
Managing Director of Aircraft Maintenance
FedEx Express
Professional Bio
Les is accountable for line technical operations and internal/external customer satisfaction at FedEx’s Memphis hub. In this role among other things, he has responsibility for FedEx’s total dispatch reliability goal, a multimillion dollar budget, and promoting a safe, inclusive work environment. He serves as Chairman of the Aircraft Maintenance Employee Handbook Committee which determines seniority based work policies for all of FedEx’s domestic maintenance personnel, ensuring a system wide harmonious work environment,.
Les's aviation career began in the United States Air Force as a tactical fighter aircraft maintenance specialist. He's held previous positions at Continental Airlines, American Airlines, Northwest Airlines and FedEx to include Managing Director Field Line Maintenance both Easy & West, covering100+ locations throughout the United States, Canada, Mexico, Central America, South America and the Caribbean, Managing Director LAX Base Maintenance which included Part 121, 145 & 91responsibility accomplishing major work through the “C” check level with multiple support/fabrication shops. Additional roles included Aircraft Maintenance Technician, Avionics Tech, Technical Crew Chief, Aircraft Maintenance Manager, Project Manager, Production Manager, and Senior Manager. He also served as a Shop Steward for the TWU.
Les is a 1992 recipient of the American Airlines Employee of the Year Award and the 2013, 2016, and 2023 FedEx Five Star Award.
Les's aviation career began in the United States Air Force as a tactical fighter aircraft maintenance specialist. He's held previous positions at Continental Airlines, American Airlines, Northwest Airlines and FedEx to include Managing Director Field Line Maintenance both Easy & West, covering100+ locations throughout the United States, Canada, Mexico, Central America, South America and the Caribbean, Managing Director LAX Base Maintenance which included Part 121, 145 & 91responsibility accomplishing major work through the “C” check level with multiple support/fabrication shops. Additional roles included Aircraft Maintenance Technician, Avionics Tech, Technical Crew Chief, Aircraft Maintenance Manager, Project Manager, Production Manager, and Senior Manager. He also served as a Shop Steward for the TWU.
Les is a 1992 recipient of the American Airlines Employee of the Year Award and the 2013, 2016, and 2023 FedEx Five Star Award.
Organization
Parent: FedEx Express