Les Frank

Managing Director of Aircraft Maintenance

FedEx Express

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Professional Bio

Les is accountable for line technical operations and internal/external customer satisfaction at FedEx’s Memphis hub. In this role among other things, he has responsibility for FedEx’s total dispatch reliability goal, a multimillion dollar budget, and promoting a safe, inclusive work environment. He serves as Chairman of the Aircraft Maintenance Employee Handbook Committee which determines seniority based work policies for all of FedEx’s domestic maintenance personnel, ensuring a system wide harmonious work environment,.

Les's aviation career began in the United States Air Force as a tactical fighter aircraft maintenance specialist. He's held previous positions at Continental Airlines, American Airlines, Northwest Airlines and FedEx to include Managing Director Field Line Maintenance both Easy & West, covering100+ locations throughout the United States, Canada, Mexico, Central America, South America and the Caribbean, Managing Director LAX Base Maintenance which included Part 121, 145 & 91responsibility accomplishing major work through the “C” check level with multiple support/fabrication shops. Additional roles included Aircraft Maintenance Technician, Avionics Tech, Technical Crew Chief, Aircraft Maintenance Manager, Project Manager, Production Manager, and Senior Manager. He also served as a Shop Steward for the TWU.

Les is a 1992 recipient of the American Airlines Employee of the Year Award and the 2013, 2016, and 2023 FedEx Five Star Award.

Organization

Parent: FedEx Express

Photo of Les Frank